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24/7 Support
100K+ Learners
Avg. Response: 2 hours
Office Address
Kritpura Barhalganj, Gola, Gorakhpur, Uttar Pradesh, India, 273402
Phone Number
+91-9452466361
Email Address
info@intentetech.com
Working Hours
Monday - Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 4:00 PM
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Course Support FAQs
Find answers to common questions about our courses, enrollment, and support
How do I access courses after enrollment?
After purchase, courses are immediately available in your account dashboard. Simply log in to our platform and navigate to "My Courses" to access all learning materials, including videos, resources, and assignments.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and bank transfers. Our payment processing is secure and encrypted. For enterprise or institutional purchases, we also accept purchase orders.
Do you provide certificates after course completion?
Yes, we provide digital certificates for all paid courses upon successful completion. Certificates can be downloaded as PDFs and include a verification link. Some courses also offer industry-recognized certifications.
What's the difference between free and paid courses?
Free courses offer introductory content and basic learning materials. Paid courses include comprehensive curriculum, assignments, projects, instructor feedback, certificates, and premium support. Paid courses also offer lifetime access to updates.
How long do I have access to my courses?
All courses come with lifetime access. You can revisit the content anytime, even after completion. We also provide free updates to course materials when significant changes occur in the subject matter.
How do I enroll in a course?
Browse our course catalog, select your desired course, and click "Enroll Now". Complete the payment process, and you'll gain immediate access. You can also enroll in free courses directly without payment.
Can I access courses on mobile devices?
Absolutely! Our platform is fully responsive and works on smartphones, tablets, laptops, and desktops. You can also download our mobile app for iOS and Android for offline access to course materials.
What is your refund policy?
We offer a 30-day money-back guarantee for all courses. If you're unsatisfied with your purchase, contact our support team within 30 days for a full refund. No questions asked.
Can I get instructor support during my course?
Yes! All paid courses include access to our Q&A forums where instructors respond within 24-48 hours. Some premium courses also offer live sessions, direct messaging, and code reviews with instructors.
How do I contact the support team?
Use our contact form below, email support@course.intentetech.com, or call our helpline at +1 (800) 555-0123. Our support team is available Monday-Friday, 8AM-8PM EST, and weekends 9AM-5PM EST.
Need More Help?
Our dedicated support team is ready to assist you with any questions about our courses, enrollment, or technical issues.
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